Las Vegas, NV
Well, first I would like to say I have been to some pretty bad vets over the years and I would have to say this is the cleanest vet office I have ever been to. I read the reviews and was a little worried about going, but it was close to home and my dogs were due for shots. So I went. I never had a problem with any of the staff, in the past 6 years. I am greeted promptly, and sometimes I do have to wait about 10 minutes for a room. But as soon as one opens up it is cleaned and my pets and I were put into the room. Really that??s not that bad, I have gone to the doctors/hospital after getting my head stepped on by a bull and had to wait over three hours to see a doctor just to get pain medicine.
As far as the vets I really only have seen Dr. Hines. I love her, she is very professional, out going and answers any questions I have. She even gets down on the floor with my pets!!! I have gone in and Dr. Hines was not there and had to see Dr. Ross and Dr. Thellman, and they seem very nice and concerned about any problems I may be having. I have never had any problems with any of the staff, but then again I tend to joke with everyone and make them laugh, so I do tend not to catch to many people in bad moods.
There have been times where I have an appointment and the place is a zoo, and there is times were you could tell the staff is a little stressed. Even the doctors and technicians can be stressed during the busy moments. But they truly try there hardest to be friendly and get you in to a room. But to sit here on this website and complain about how they are rude is ridiculous!! Has anyone really thought about how they can be treated? I have seen many people complaining and making a scene in the lobby because of their bill. I feel the staff does their best to deal with these people. It really boils down to if you don??t like the price go somewhere else. Or think of it this way if it was your children as long as the problem got fixed and they were ok you wouldn??t care about the price. Sh** happens and money is only money and you can always make more, but family is your family and they cant be replaced! Sure I don??t like spending money any more than the next person, especially with the economy the way it is right now, but it is what it is. I have personally spent over $2,500.00 on a surgery to save my dogs life and Dr Hines did a great job. I give her 2 thumbs up, and thank her for everything she had done for him that night.
The bottom line is some people are just complainers and unless you try Pebble Maryland Animal Hospital out for your self you will never know if it works for you or not. This is the cleanest vet office I have ever been to and all the staff members?? are very nice. The doctors go above and beyond for you and your pets!