I have known the older Dr. Rapp for almost ten years. His son has worked with him since he graduated from school. I'd agree with the other reviewers that you can ALWAYS get in touch with them. I've even been able to reach them on the weekends, which you really can't find anymore. They also don't push unnecessary treatments on you. My wife had been going to another chiropractor that recommended an extensive amount of appointments to fix her low back pain. I finally talked her into going here, and it took less than half of what the other office recommended. We bring our kids as well, who tend to like the son, "Dr. Nick". These are great guys, I'd recommend to anyone.