I had my hair highlighted and cut by Amanda. I really didn't know what I wanted going in. After consulting with Amanda, I went from long hair to short and I love my chunky highlights. I feel like I look younger and more hip. Also, I felt comfortable knowing that Amanda would not let me get my hair done in a way that did not compliment me. I know nothing about color line. I am an average person with no knowledge of the salon business. I think that the other comments must have been made by people who really do their research or that have been in the business. Really, I don't care what color line a salon uses as long as the customer service is World class. In this instance, I felt like I was the center of attention and my needs were well satisfied. Everyone there is very friendly and I am glad to have a new stylist that I feel I can trust. I will be recommending to all my friends that they give Neo Bella a try.