This place is over-booked to the point where emergency cases only receive scant treatment. The vet overlooked problems with my cat ("everything looks OK") when in fact the cat was bleeding internally.
The staff is condescending, patronizing, RUDE, unhelpful, and prone to "drama" - if there were one of those hidden camera shows that focused on vets - THIS place would be a prime candidate.
There are better vets in the area. Your pet deserves one of them.