I purchased a vehicle on June 13, 2009 from BLACKWELL??S AUTO & TRUCK SALES - 1765 Blue Ridge Hwy Blairsville, GA 30512-4378. Within the first week after purchasing this vehicle, the following problems ensued:
On June 17th, the air conditioner quit working.
By June 20th, all of the tires began to flatten and lose pressure so I had to purchase new tires.
On June 14th, one day after buying this vehicle, the serpentine belt began to make a constant ticking & whirring noise so it had to be replaced.
I called the dealership to report the AC problem to Steve. I was initially given the impression this problem would be rectified.. When I called back to see when I could bring the vehicle in, the story changed. I was told by Vince they don??t have the mechanical capabilities of fixing this type of problem. I called back today to speak with Steve since he seemed inclined to help. To my surprise, he now claims they cannot do anything about it. He says the vehicle was sold ??AS IS? (AS IS ?? the AC was working) and they cannot perform such repairs. He used a repulsive analogy and I quote, ??If you were to have driven off our lot immediately after paying for the vehicle and the engine burned up, there is nothing we could do about the problem because there are no warranties.? Adding, ??If we paid for every problem that occurred with an automobile purchased from us, we would not be in business.? I??m flabbergasted by these statements. Steve stated he knew nothing of this problem, yet the AC was being charged with Freon when I arrived to look at the vehicle, which I??m sure was a temporary solution to a much bigger problem just to sell the vehicle. I had two people that went with me to look at this vehicle as well and we were all told everything with this vehicle is in good working condition and there weren??t any known deficiencies. This dealership is deceitful and has horrendous customer service. Please do not buy from BLACKWELL??S AUTO & TRUCK SALES; this is not a reputable dealership and you will be disappointed, especially when the costly repairs start to add up.