Great place. We were checked in quickly, everyone was very friendly, open, and honest. Did not feel like they were looking to make a dime off of us but that they still wanted to guide us to do what was best for our dog. They require no appointments except for teeth cleaning and that is mainly at your convenience they just need it on their books. The prices are reasonable and they offer a wide variety of products. I felt like Dr. Mays was knowledgeable and real- no jargon and very considerate of our concerns.