I spend approx. $500 a month on beading supplies, mostly on line, for my business. BB North is way too expensive. I have had to shop there when I had a rush order to fill. I am rarely greeted when I come in. Staff is not knowledgeable about techniques. I've learned more by watching videos on line or looking in beading books. Owner is rude. I even overheard her tell a clerk to mark something up even more. When making a purchase, I am rarely thanked. One time, the owner engaged the clerk in a conversation about her car, while the clerk was ringing me up! Neither one said thank you. I won't go back. Go to Wonders of the World in the Flour Mill instead!