I was greeted by Darrell who welcomed me with superb customer service! He gave me no gimmicks! He did not wreak like cigarette smoke and he was honest! I had the best time purchasing my car! He gave me some amounts up front, took me to a car that was prefect for me. I now drive a 2009 KIA Spectra. He introduced me to everyone that was employed there as well as giving me the history of ole Ron and his sons. Darrrell washed away every negative stereotype I had of car salesmen! He is the type of guy I would have over for dinner with my wife and children! Ron Tonkin KIA in Gladstone has a true gem in Darrell in providing hospitality, accurateness, excellent people skills, and good old fashioned car sales. I enjoyed my time there. I would highly recommend him for one of those excellent service awards! Thanks to Ron Tonkin KIA for your excellent service!