Recently my parents had two doggies pass that they have taken to (all their past doggies to) this clinic since it was WIlson's many years ago. This cinic is great and always have been.
I find it upsetting that my parents had to pay to have their doggies put down after spending 1000's there over the many years. I realize the drugs cost money, but.. that should still be something offered to loyal customers at their doggie's time of death.
And when they mail the Sorry for your loss card 2 days later. It only made my parents start crying again. Give those out at the time they pick the passed doggie up. It was hard enough on them losing them to only be reminded two days later.
Not to drone on...
A couple years ago I had my dog there for something and had a question which I thought was a good one and a professional might know the answer to.
My dog would sometimes flip his bowl over and nose at it a lot before eating it. Like something was wrong with it. I asked WHY to the Asian lady vet at the time. And her response was. "Because it's a Dog". Kinda snotty like even. I said I was hoping an educating vet might have a better response to this than that. She was pretty snooty after that.
Later, I researched it myself and found that it was Separation Anxiety OR, the dog does smell something odd and does not like it. He never noses his bowl around if it has left-over some home cooking in it.
While on hold I was waiting to talk about getting my hair done. In the background I hear Bernadette say to one of her stylists.. "Take them for what ever you can get out of them". Meaning me.. Once she got on the phone and I confronted her about it she went off on me. I simply said.. Nice to see the true side of you and she blew up! I had been going there for years and felt it was a bit much in costs. NOW I KNOW WHY! She'll stick it to you if she can get away with it! Along with The drugs and drinking that goes on there I will never be back!
Rhan stole a purse once and blamed me.. Later it was found under his clothes in his area long after I left. Minus the money he stole. He later admits this but, I will never forgive him for blaming me for stealing to cover his drug problem.
Seems my review spawned some reviews... I guess I hit a nerve. Bernadette is obviously tying to cover her tracks having others post in contradiction to mine.
Just be prepared to have your thick wallet handy. They took a long time customer and really showed me what she is all about.