I used this company because they could put in my windows in one day. Other companies required two or more. Taking off from work is a pain so that was a very big factor to me. They where also well reviewed here and at a couple of other sites. The prices where reasonable and they carried a well reviewed window I wanted. I bought 20 windows and a storm door from them. All in all I was a little disappointed. The sales call was terrible. I wanted options but as soon as the sales person heard I had researched (a relatively) high end window, they just wanted to close the sale. Some pricing and warranty information I got from him was later found out to be incorrect when I did close the deal with the sales manager. The salesman told me I could finance at 0% and it would not effect my price. The sales manager gave me a lower price, but told me I would not be able to get the 0% financing.The installation crew was courteous enough, but clean up was not performed to my expectation. Rusty nails and broken glass where on my deck and in my yard. I even got a small piece of glass in my foot somewhere in my house. I'm still finding small slivers of glass a month (and a couple of vacuuming) later. As they where running out the door I found a couple of places that where not properly caulked and had them go back. It makes me nervous as there a several windows where I can't really see the caulking.Finally, the hardware on my storm door was installed with a broken latch. Someone was supposed to replace it in a couple of weeks. A month later I called to find out when they would take care of it and still have not heard back.