I don't understand the criticism of Berkeley Ace. I've shopped there for years and have always been happy with the selection and satisfied with staff help. Having read a couple of reviews which ripped the staff, I tried three staff in different parts of the store today and all three directed me correctly to the aisle and part of the aisle for what I wanted. Most staff are not native-born Americans but ripping them for accented English is an attitude that speaks for itself. I think it's a good store with competent staff.