How do you, (server), SUGGEST a meal, then take an order based on YOUR suggestion after consumer tells you of medical concern, repeat the order, then bring the order, then have your customer begin eating order, then have customer ALERT YOU that the order cannot continue to be consumed DUE TO SAME MEDICAL REASONING THAT CONSUMER ALERTED YOU TO PRIOR TO PLACING ORDER, then you AGREE with customer that order does look "different" than it should, then YOU make another suggestion that may make the order consumable, but customer says no it's best to just take the order back, and you then say OK and walk away with the order. But then you walk back to the same customer & proceed to say you'll have to box the order for the customer to take home, because you cannot take the order back? What kind of sense does that make? While I am NOT saying it's the restaurant's "job" to provide medical advice/service, if a consumer alerts staff to an issue PRIOR to placing an order, and then that same same staff member, (server), CHOOSES to make a suggestion, then the server does in my opinion have an obligation to be humane enough to acknowledge this IF a problem arises with the order! I let server know clearly the issue was she had jeopardized my parent and was choosing to lie about it and place blame on my parent. STAY AWAY FROM THE SEINYARD! Let me tell you about the owner(s) too, the male counterpart didn't care about his so-called employee's actions toward my parent, claims put towards me directly, claims put toward my parent directly, disregard given for all the others in my party, no he just cared that his "other customers" in "his" restaurant not hearing what I was "going on & on about" he belted! He just wanted me "out" of there he said. Think I had a problem with that? NO. Yet, rest assure that prior to my leaving I made sure he clearly knew that his so called representative of customer satisfaction, had failed greatly! It was upon getting in my car with my children that I was startled by a lady coming outside with a cell phone in her hand attempting to walk towards the passenger side of my vehicle as I was then backing up to leave, so I put my car in park and asked was there a problem, only to have her say "yes, you might want think twice about leaving MY restaurant without paying first cause the sheriff is on the way". My response, "I'm NOT leaving without paying, there is a responsible party inside that will make sure any amount owed is paid in full and the guy who said he was the owner already knows this". Her response, "Oh, I didn't know that anyone else was with you." I'm by then looking at her like are you serious, were sleeping under a rock while in a coma-state??? I must say that this person did acknowledge that she wasn't privy to what had gone on in the restaurant, so I did apologize to her for yelling at her after she first came out to my car regarding leaving without paying, and I then gave her the play by play about my parent's encounter and subsequently mine with her so-called employee. In my presence she did appear to be not just hearing what I was saying, but also appeared to be listening for understanding of what I was saying. I even became tearful as I talked about how the server treated my parent & the potential health risks involved, and the lady, (who I can only assume is co-owner based upon her assertions that this was "her restaurant), then approached me to gently wipe a tear from my face, and earnestly looked me in my eyes and said she'd definitely look into the matter with the server. I then got back into my vehicle and left.
I JUST AM VERY SHOCKED AT HOW SOME PEOPLE CAN TAKE ANOTHER'S HEALTH CONCERNS AND ISSUES FOR NOTHING, AND THIS IS EXACTLY WHAT THE SERVER OF THE SEINYARD DID AND THE MALE "OWNER" OF THE SEINYARD DID TO MY PARENT. I DO, AT THIS POINT, TAKE EXCEPTION WITH THE FEMALE WHO SAID IT WAS HER RESTAURANT, BECAUSE AT LEAST SHE TOOK THE TIME TO HEAR MY CONCERNS AND SAID SHE'D BE TALKING WITH THE SERVER & ANYONE ELSE INVOLVED. I STILL SAY, THOUGH, TO ANYONE WHO IS CONCERNED ABOUT HIS/HER HEALTH OR THAT OF A FAMILY MEMBER DON'T EXPECT ALL AT THE SEINYARD TO FEEL THE SAME WAY!