I knew Dr. Hunziker from many years back at the Animal Medical Center in NYC and often heard good reviews. However.....a few years back when my dog got sick I brought him to the doctor and after waiting in the office for 4-1/2 hrs (yes) and explaining to the receptionist (Sharon) that this was an emergency, was told "what's an emergency to you is not necessarily an emergency to us". Finally got to see a TECHNICIAN with my dog who diagnosed it as some sort of infection. Needless to say, 1 month later my dog was in renal failure and had to be put down. The least Dr. Hunziker could have done would be to see my pet personally as the dog was his patient. Too crowded and no one cares as they should. The receptionist runs the office and the doctor goes for the ride. So sorry I ever went there in the first place - would DEFINITELY NOT RECOMMEND. LOST MY PET DUE TO THEIR NEGLIGENCE!