I went to this shop to have the rear derailleur on my son's bike fixed. These guys did a great job, quickly(next-morning), and for a excellent price. i took my bike in the next week for a tune-up before a big ride. Along the trail I had probs shifting. When I took the bike back in in a few days, they fixed it on the spot free of charge and w/ GREAT customer service. I forgot my credit card at home, so they let me take my bike and I called back with the number...no problems... I will ALWAYS have me gear worked on here!