This is the worst thrift store in the boroughs of NYC and, believe me, I know thrift stores, including many in Manhattan where the clothing is of much better quality and the prices a lot cheaper. I went to exchange 3 huge bags of clothing, including a bag of shoes that included two practically new leather boots, and a pair of new leather work pumps (shoes) I only wore once to work, and all I got back from the two ladies who both had an attitude, to say the least, was $10.00. It was shameful. I then had to spend the $ that very day at the store itself, otherwise, I lose the $10, and I looked around for almost an hour and all I, honestly, found worth purchasing was a pair of boots -- expensive boots that I had to pay the difference for and these were used. I know vintage is 'in', but I could have gotten two (possibly 3 items) in the many thrift stores I know in NYC than the one item here. This place ROBS its customers. You could get a much better deal even in the thrift stores in downtown Manhattan (East Village) than in this one in Brooklyn. It's ironic. Next time I'll feel a lot better simply taking my clothes and rather than trying to exchange (1st time doing this), I will donate it directly to the Salvation Army. As a matter of fact, on my way to the subway after Beacon's Closet I noticed a Salvation Army right across the street from the L train (on Bedford). It was closed at the time, but I bet they sold better quality clothing and for a much better price.