My entire family loves dogs. We adopted 2 dogs from North Shore 9 and 10 years ago and our experience was mixed. Our first dog was healthy, but our second dog nearly died within 2 weeks from DISTEMPER of all things. We hospitalized our sick pup and thankfully he was nursed back to health by our local Vet. Since years have gone by and our grown, married daughter was interested in a dog, we decided to give North Shore another try. It was a disaster.If you love animals, DO NOT go to North Shore to adopt. You will be extremely disappointed. You might be lucky enough to find love at first sight with the dog of your dreams, but you will leave in tears as we did. Why? Because the managers at North Shore reject an enormous percentage of dog lovers. While my daughter and son-in-law patiently waited their turn to be grilled by one of the rude, negative managers, we watched Allen, the worst of the bunch, reject 5 families in a row. By the time we arrived at Allen's station, it was clear that anything Allen deemed "problematic" would torpedo the adoption. But it was even worse than we thought. In fact, Allen appeared to be "profiling" each prospective dog owner and the Q&A was merely a formality. Allen abruptly ended his interview with my daughter and announced that she would not be permitted to adopt the puppy she had just spent 2 hours with. Why? Because Allen decided that she and her husband would not devote enough time to house breaking their new pet. Apparently, Allen is both a genius and prophet, so we became the sixth family to face rejection. As my daughter left North Shore sobbing, I vowed that we would let everyone know about this horrid environment. Whatever good this hell hole does for dogs and cats, it is eclipsed by the countless numbers of pets that will never experience the love and devotion of a family environment. Save your time and avoid breaking your heart - GO ELSEWHERE!!!