Salt Lake City, UT
My carpets came out really clean after they finished. I was frustrated with the cost. When I called and was told the cost of the cleaning I asumed that price was to get the carpets cleaned. When the cleaner told me we needed to have a pre-treater, disinfectant and protector or it wouldnt be a good cleaning I was appaled. I asked the cleaner if the carpets would get clean with out all the extras and he said he couldnt gurantee anytthing with out them. So I guess from now on I will be making sure that the price quoted is the price to get the carpets cleaned. So to get my carpets cleaned it cost double the quoted price.
I give Mr. ChemDry high rating on results :) , low ratings on honesty and hidden fees. :(