Went to HHS and purchased a spay certificate for my sheltie puppy in 2008. She was hitting the 7 month mark and I was anxious to get her in any of the places on the list to do the spay. The pre-exam went well and they told me I needed to have the dog shed a few pounds and come back the next day for the spay. At the pre-exam I purchased a $15 Comfortis pill, which the receptionist forgot to give me. The next day I went to drop off my furball and they were supposed to call me when I could pick her up. About an hour after they were supposed to call me they CLAIMED that they called both #'s I'd given them (house and cell phone #) and that nobody had answered. Neither phone's caller id stated a missed call so that's a total lie instead of just saying they got busy and forgot, etc. and here I am freaking out thinking the dog died from being put under, etc. Never gone back since nor do I wish to! Poor service!
I took my 8mo. sheltie puppy to PFA in Hillside on October 20th and they scheduled her spay for the 28th of October. I was a little nervous that she'd end up coming into heat as she turned 8mos. on Oct. 22nd but didn't want to pester them on trying to schedule the appointment earlier so I stuck it out. LUCKILY she didn't come into heat before her surgery! At the exam they didn't REALLY examine her (they didn't touch her or anything, mostly asked questions) which I didn't REALLY care for but it was quick for an examination. Waiting in line took a while (I went on a Tuesday) as I got there 30mins past the beginning time of the exams but I didn't mind waiting as I drove an hour as it was just to get there! The local vets quoted between $150-275 for a spay (she's a little under 20lbs) which I thought was RIDICULOUS and Noah's Ark was a pain to get a hold of which is why I went with PFA. When I picked up my dog they'd fitted her with an e-collar/cone so I had to pay $6 more for that and I ended up taking it off on the car ride home anyway as she was driving me nuts with it on (kept trying to climb into the front seat)! Before we'd even left the clinic my dog had climbed OVER the back seat (nothing holds her back!) and never indicated any sort of pain. The next day she followed my cousin up and down about 20 stairs and I freaked out in fear that she'd break her incision open! They'd put a stitch in with about 2 loops and I THOUGHT the knot looked like it was coming out and it ended up falling out the night of the spay but it didn't affect the healing process at all! It's been a week and a half since her spay and it's 99% healed on the surface and the swelling she had is almost all gone. In comparison I had my other sheltie spayed last November around the same age and she was in pain for the first week and it took 2 weeks for her to be back to normal! I'm SO glad they offer this low-cost service without hassle! A++++++++++++++++++++++++++++++++++++++++++!