San Francisco, CA
WORST OF THE WORST
I contacted MY AV GUY for the simple task of syncing my Blackberry to my NEW imac - The tech worked a $500 day, but left without completing any of the tasks that I had given him I . The tech came back to complete the job the next day, taking $200 more of my $, and several more hours of my time. It was not until the following day that I realized the extent of the damage - My Iphoto is filled with strange icons instead of the thousands of wonderful pictures that were there. The blackberry sync results in events being repeated multiple times , and Entourage is not importing mail from my previous account. Spending $700 to have my dearest personal photos wiped out and my blackberry filled with unnecessary clutter at every sync is not nearly as good of a deal as taking my computer to the Mac Authority and having them do the work while I wait .... and for free. I have called to speak to the manager of My AV Guy several times and there has been no response.
This has cost me money ($700), time, and worst of all, years of photos that I might never recoup.
Pros: appts are easy to get
Cons: appts are easy to get