Costa Mesa, CA
I am an employee of Russo??s. It is very easy to assume that our puppies are treated poorly without spending enough time in the store. All of the puppies have beds (in the cages where they are kept warm), plenty of water, food, and attentive health care. What they also have is the incredibly necessary daily exercise and socialization they receive when they enter the play pins located in the store window and throughout the store. While in the pins they do not have their beds or water with them, this is correct, because these things would get in the way of their play. These puppies are far from unhappy; I personally love and pamper each one. My concerns about their welfare all come from our customers that do adopt them. While in the store, I know our dogs are treated wonderfully by my coworkers and me, I would not be able to work there otherwise. However, the disgust that customers show when a puppy poops always leaves me to wonder: which pound will these dogs end up in once their new Newport family realizes that their puppy poops too? And that it will need daily exercise away from its bed? What about when they realize that so many dogs, even pure breed from the best of origins, do have health problems? I often doubt our puppies will receive as great of care with their new families as they did in the store.
If you'd like to help animals, attempting to ruin our store's reputation isn't the way. Please, I urge that all families take a look at their local animal shelter before shelling out the dough for puppies that ARE NOT being neglected or mistreated. If you do not adopt one of our puppies, it will continue to be adored, pampered, and have the chance to play with other puppies. When a dog at the animal shelter isn't adopted, it cannot boast the same.
Thanks for listening.