Drexel Hill, PA
This is the worst place to get a bridesmaid dress and/or mother of the bride dress. My mom ordered her dress 5 months before my wedding. When she followed up a few months later, they kept saying they get one shipment a month and it would be coming in the next month and the next month. I call with a month away from my wedding questioning when the dress would arrive and I'm told that it would come in a week before the wedding. Apparently there was some issue with the dress and it was going back and forth to the manufacturer. Although, I'm not sure if this was the truth because the rude girl I spoke with didn't seem to know any of the details, which is ignorant because you better have all the details to explain to a customer why when a dress is ordered with plenty of time that it isn't going to arrive until a week before the wedding. I think they didn't order the dress when they should have and were trying to cover it up and realized they couldn't when they found out it wouldn't arrive until a week before the wedding. We cancelled the order and my mom got her dress at another store.. a professional store that doesn't disrespect customers and doesn't lie. Nonchalance isn't forthcoming with the truth and they are incompetent and rude. I would advise anyone to avoid placing an order with this store. If you are looking to be stressed out and lied to, then by all means, go here.. but I would think most people would want to lessen the amount of stress. I definitely DO NOT RECOMMEND THIS PLACE AT ALL!!
This store is fantastic. My mom ordered her dress from another store initially and they dropped the ball and told us her dress wouldn't arrive until the week before the wedding (this was a month before the wedding) even though she placed her order 5 months before the wedding. So we had to get a dress elsewhere and we went to Jay West where I got my bridal gown and bridesmaids dresses and JAY WEST WAS SOOOO HELPFUL AND PROFESSIONAL. I wish every bridal shop operated as Jay West did. They have a beautiful selection of dresses and the bridal consultants are so knowledgeable and helpful; it's great. I would definitely recommend this place to any bride.