This store closed a few years ago....why is it still showing up online? I moved here about 4 years ago and it was going out of business then!!
I've heard several other horror stories of "after sale" customer service from At Home Furniture, too. The one time I went in, the salespeople were pushy, but that's their job! :)
The best bookstore in town, by far. Better books, better prices. Their paperback selection is pretty small (probably bigger than it needs to be), but since I don't read a lot of those, it's fine with me. Lots of literature, history, and cool, weird old books. I guess they cater more to the book collector, rather than the supermarket check-out stand reader... but their prices beat everyone in town, so I'm not sure how they do it. I've even seen Goodwill stickers on some of their books that are higher than the Browsers price!