I will give you an honest opinion of this store. If you are looking for designer gowns at discount prices, this is the place to go. If you are looking for a boutique experience with good service, DO NOT COME HERE!
I purchased my dress from here in July 2009. It arrived in December 2009, and I just finished getting my alterations complete. My first time in the store was actually to purchase bridesmaid dresses. The lady in the bridesmaids department was incredibly rude, needless to say we did not purchase any bridesmaid dresses. On my way out of the store, however, I caught eye of the most beautiful Maggie Sottero gown priced right at $1000. I couldn't pass it up. I made an appointment to come in the next day to try on dresses. Let's just say when I arrived the next day, an appointment was not necessary. I still had to wait just like I hadn't made one. Plus, the greeters and floor sales people were extremely rude until they knew I was a bride with an appointment to try on dresses. At first they would yell "Don't touch this, don't touch that" and not "how may we help you". Then when I told them what I was there for the attitude changed. I waited for approx 30 minutes and eventually a saleswoman by the name of Maria began to help. Let's just say she is the nicest person in the whole store...if you do go to try on gowns, request her. Maria gave me tons of gowns, she just kept bringing them in. I tried on at least 15 gowns that morning. I still ended up picking the original dress I fell in love with. Anyways...I forgot to mention that I live in Houston, Texas, but getting married in Atlanta, Ga. So, as you can imaging traveling to find dresses is hard. It wasn't to after I purchased my dress that I really ran into difficulty. The first appointment I made for my first dress fitting was a waste of time. I called the store to make an appointment for my first alteration appointment and they told me it was fine. I flew all the way to Atlanta on a Thursday, only to find out that the alteration ladies work only on the weekends. Needless to say I was pissed. They apologized and comforted me by assuring I have plenty of time for alterations and gave me another appt. They told me to take the gown and make another appointment. I finally met with the alteration lady. She is just another bad apple to the company. Her name was Lucy. I told her I was concerned that my dress wouldn't fit right at the top, because my breasts are large. She assured me that when she altered it, the fit would be perfect. I asked her this like 12 times, because it's always an issue I have, and I def. wanted my wedding dress to fit right. Let's just say when I came back for my second fitting (also my last) I was bubbling over. She then stated that it was not her fault and she could not fix it. I was extremely upset. I now have to go find away to tape my breasts down or have someone else alter my dress to add fabric. And not only that...my dress was still wrinkled when she told me to take it home. She informed me that the store does not steam press dresses. I was even more angry now and asked to speak with a manager. I spoke with the manager Jeanine and she had to nerve to lie and say the store doesn't own steam presser. Now I find that hard to believe when they have wedding dresses on mannequins that look pressed to me. Not to mention there was a steam presser in the alteration room and the alteration lady said it belonged to the store, but she couldn't use it. My conclusion...a bunch of liars with bad service! I made sure I told them that too!
So, here is my final words of advice...If you don't mind looking through dresses...you can find a great deal here. Just don't expect good service or friendly people (unless Maria is there that day). Also, don't get your alterations completed there. Go somewhere else. Good luck and happy wedding planning!! :)