Dr. Cassidy did several procedures on my long-neglected teeth & did them well. He is over-friendly for my comfort, but few people will complain about that. His staff is excellent. I no longer see him because I'm on a new insurance plan & I believe his office has moved up to Rose Hill.
A friend strongly recommended Dr. Phan & I saw her several times. Three problems: First, 2 appointment times were changed (1/2 hr later) or made incorrectly?? - I had the appointment cards that showed the times. Meant an extra half hour in the waiting room - twice. Second, I like having people enjoy their work, but I don't like hearing lots of laughter just down the hall when I'm in the middle of dental work (this occurred on 2 or 3 visits). And several times someone on staff came in for personal conversation with the dental assistant during my procedures - this happened on 2 visits. Dr. Longman came in during one visit (work in my mouth had not begun) and yelled out the window to another staff member in the parking lot (5 floors down). Third, I didn't appreciate the dentist's talking to me during the procedures - including personal information I didn't want. I kept going through 3 visits, maybe 4, because it's hard to match a dentist on an insurance provider's list with anyone you know who can make a recommendation - otherwise, it's just picking a name on a list. During this time, I gave a lukewarm recommendation about this office to another friend, who then went to a different dentist in that office, and she's been pleased. So 2 others feel a lot better about that dental practice than I do.