I took my two Maltese boys there to have them neutered and they were wonderful to them. They also got their shots caught up. I was a little concerned that they would be testy with me since my guys were clearly pure breed but after becoming a widow, I was grateful for their service. They were all really kind and treated all of us great. My boys were very calm when I picked them up and acted as if nothing had happened with the exception of being sleepy.