Someone needs to teach these people ome Customer Service. I took my laptop in because my wireless adaptor went out. I paid $60 for the famous first hour of service and these guys searched my machine over and claimed I had spyware. They removed the spyware, utilizing that first hour I paid for and then added an entenna that I could buy at Fry's for $29.99 and they billed me twice that amount. To add to my disgust, this part they sold me broke and they are claiming it isn't covered in their famous 60 service guarantee and I have to call the manufacturer of this broken gadget fixed or replaced. I will never go back. I will tell everyone I know about this bad experience. 1 star for a rating for these guys is 1 too many.
DON'T LEAVE YOUR BELOVED PET IN GLORIA'S CARE! She has a small zoo at her home and gets too busy caring for those animals that she loses track of her obligations of caring for pets she is suppose to be caring for. She was suppose to visit our pets at our home during our vacation twice a day, we have a nosey neighbor that is in her 80's that reported to us she saw Gloria come by about half the time we paid her for. The whole reason we hired this woman was because we didn't want our pets to be stressed, and lonley. We feel next time we will leave our animals at our vet kenneled and feel they would receive more attention and affection. When we explained our dissatisfaction with her her services, Gloria became rude and loud...so loud our neighbor heard her yell. Needless to say, I will tell all of Maple Valley how aweful our experience with Gloria Burns was. Do yourself, and your pets a huge favor an hire someone else. Seriously, a 12 year old on your street is much more competent.