I have always had positive experiences at Salem Women's Clinic.The practitioners and staff are courteous and knowledgeable. Phone calls are returned promptly, staff is very personable, building is immaculate, accounting has treated me with the utmost respect and has worked with me on making payments when needed . The midwives have always taken extra time to talk with me, answer questions, give referrals, etc. without constantly watching the clock to get me out of there and on to the next patient. Some times they do run behind schedule, but no more so than any other clinic. And when they do run behind schedule I don't mind for a couple of reasons: 1) I enjoy the quiet time from my busy life to relax. 2) I know they are running late because they are taking quality time with another patient, answering their questions, etc. just like they do with me. The midwives have always been very open-minded and knowledgeable about natural remedies for simple medical concerns instead of doling out a prescription for antibiotics or some other expensive pharmaceutical drug. Although they do advertise products and services available I have never had anyone at the clinic suggest I try any of these services/products. In the last 5 years that I have been seeing the midwives there I have always been pleased with my experiences.