We really THOUGHT that this would be a great place to hang out for the summer while our brand new home was being built. Upon visiting the pools APPEARED nice and the staff was nice also. This was what we THOUGHT. HOW WRONG HOW WRONG WERE WE!!!!!!! Let me first start by saying...the management are LIARS. Wow. It amazes me how people, including their maintenance staff, can tell bold face lies. For instance, I had packages delivered numerous times that they never informed me had arrived. When I finally realized someone had sent me packages and I inquired of them they said they contacted me and NEVER had. If you didn't know you were getting something, oh well for you! Whenever you have a complaint they are ALWAYS going to look into it. That never EVER happens. Another instance, a lighting globe crashed to the floor in our apartment, endangering my family and my pets. I notified them, they said they were coming. Months passed. NEVER did they bother to come by to fix this problem or to check to make sure everything was okay. Upon our moving out, a microwave door that had a small crack in it upon us moving in, was charged to our account and they deducted it from our deposit. A microwave they blatantly lied and said was brand new upon us moving in. That was a complete LIE. There was not one thing in that apartment that was brand new except the twenty five layers of new paint caked on the walls. They claimed to me they had to buy a new microwave after we moved. I am so tempted to knock on that door and see if these people got a new microwave. When I complained to the management about this charge she told me "You can't prove it". LOL. What a joke! Of course not, that makes me a sucker and you just got me!
Now lets get to the grounds. COVERED in dog mess. Why don't just hire someone to clean up those so called dog parks? My dogs were never able to play in those "parks". I carried bags to clean up after my dogs but they could barely find a place to potty because of how many tenants do not do the same thing.
The play ground equipment...covered in profanity. Great place for your kids to play.
How about those pools? The one closest to the office is the one they keep up however the propane is always out of the grill and the trash is hardly emptied during the summer after people throw their big parties. We went out with guests and the cans were spilling over and covered in flies. Disgusting.
The "lap" pool is the real party pool though! Tons of college students drinking beer in glass bottles and smoking lots of cigarettes that they litter the grounds with. How pleasant for me and my two year old. How very very UNPLEASANT. The tiles in that pool are falling out all over the place, especially in the spa. I complained about a metal railing that was busted and cut one of my friends while using it. I have a small child that swings from those in the pool. Dangerous. That was never fixed, probably not to this day. I CAN'T MAKE THIS STUFF UP! If you don't believe me, you should see for yourself or ask someone else.
The phone service stinks and so did the cable that changed providers numerous times in the six months we were there. I had to call the cops on my neighbors from fighting across the hall from me and throwing makeup and clothes out the door hitting my door. Fighting in the middle of the night while me and my family slept. Weed smoke coming from all over the place. Thank God we have gotten our house finished and got out of that place.
I don't know what else I can say about this place. How very disappointing. Looks good from the outside but BEWARE BEWARE.