I had the unfortunate experience of being an Invisalign patient with this practice. Dr. Deutsche never bothered to look at my teeth when I went in for appointments. When I made plans to move out of the area, I had a horrible time getting them to call me back or respond to my emails. Keep in mind, they had my $7,000 up front in their pocket at this point.
It took me several months for them to pay out, and when they did, they took all but 25% of the money, leaving me thousands short to pay my new dentist. I got to the point where I was trying to call Deutsche on his cell phone. One day he rudely said to me, "I'm not going to give you the money." I was shocked.
Most surprising was the difference in treatment at my new dentist. I received completely thorough examinations when I visited, with measurements and a careful evaluation as to my current status. There were several aspects of the package that came free through Invisalign that had never been explained to me at the Washington Center for Dentistry, such as bleaching.
Now I sadly have to take legal action against them. Don't go to this dentist office that disguises itself as a creme-de-la-creme one-stop shop but is only interested in one thing -- how big of a check will you write for them that they plan to keep no matter what happens? Your teeth deserve better -- especially at these prices.