I have taken my cats to Dr. Holt for several years now and he has never been anything but wonderful. He is very gentle with the animals and has a broad knowledge base. Some of the other staff, however, are not the greatest. The woman at the front desk, for example (the one who smacks her gum while she's talking to you), comes off very rude sometimes. Overall, it's a good veterinary office, but Dr. Holt could improve it with some better staff.