Steve Schmitt has the WORST service department EVER. I bought my Pontiac there brand new in the wrapper and every time I took it in for warranty work they NEVER HAD THE PARTS. It takes 2 days before they will see the car and then they still don't have the parts. I called MONDAY about yet another problem with the piece of crap car they sold me and they told me what was wrong and said they could see the car on Wednesday. Do you think they would have ordered the $20 part so they could fix it? Oh HELL no. On Wednesday they tell me they can order the part and they MIGHT have it on Friday or Monday--and then they offer to get me a rental car that I would get to pay for--like I don't know how to rent a car. I took my car to Larry's Tire and Battery who ordered the part and had it Fed-Ex'ed and the car was ready at noon--for HALF THE PRICE of the estimate at Steve Schmitt. Take your car ANYWHERE ELSE. This is the worst service department in the history of the known UNIVERSE. No wonder GM is losing money--crappy cars and terrible dealer service--not a recipe for success.
I asked "Dusty" to cut my bangs to the length of my eyebrows and she absolutely ignored me and cut almost a full two inches ABOVE my eyebrows and they look like sh!t. I could have put a bowl over my head and gotten a better cut at home!! Don't ever let her cut your hair and don't ever go here--the WORST place EVER!! I've been hearing "WHAT the HELL happened to your hair??" for DAYS and I am so sorry that I was in a hurry and went to Chainsaw Sam's!! Even Great Clips does better work than this--hell WAL-MART salon is better than this! DON'T LET THESE PEOPLE TOUCH YOUR HAIR!!--Unless you WANT to look like a bottle brush!