Will never buy another hottub from them again. they are so nice at first but once they get your money they just turn on you and forget getting what you paid for when delivered it was wrong and took forever to get my steps and then tried to charge me for them after they said they came with the hottub as a deal. And sent one person out to deliver the hottub poor guy we felt bad for him having to do all that work alone. and forget them calling you back I left message after message and all I wanted was what I paid for. Never again will we ever deal with that bunch at southern pools and spas again. horrible!