Well.... the jury is still out. It took longer to get the flooring done than was estimated-- partly because "the computer" was showing the inventory required was in stock, when it was not, and partly because the installers were on another job when the inventory came in. To be fair, their work seems good.
Now we have a leak from the toilet and the grout has pulled away from the tile next to the commode. If they come and fix it without charge, I'll still rate them well. More on this later...