When I first went to the clinic, for a joint fracture, Dr Smith wanted to rush me into surgery that afternoon, giving me little to no time to get comfortable with the idea. I hesitated, and chose to wait.
7 weeks later, I made an appointment with the Dr, which the office confirmed. They allowed me to come into the office and wait for over 40 minutes, while the doctor passed by outside, ignoring any attempt to make eye contact. At the end of that time, a woman entered the room, and said she was the office manager. Quite strongly scolding me, I was told that the Doctor had sent her to let me know he had decided to 'terminate' the doctor patient relationship with me, because I had not chosen to be rushed into surgery on the previous visit. He didn't even have the consideration to suggest an alternate treatment or doctor. He couldn't even spare the 2 minutes to tell me this himself. Rather, he allowed me to waste my time, sit there like a fool, and then had his OM deliver this message like a nun in a catholic school telling me I had failed math. My spouse had taken the morning off from work to accompany me, and was furious they had gone to the trouble to accept and confirm the appointment, only to bring us in, leave us hanging, then basically fire us as patients. Why did they accept the appointment to begin with? Isn't it possible this could have been handled in a more professional, let alone compassionate manner, as would befit a physician who went into medicine for the righ treasons? I have told friends of mine back in Connecticut and Manhattan about this incident, and they are flabbergasted. They have never heard of such unprofessional disrespectful, and discourteous behavior on the part of a medical professional. This is not a caring physician, and the staff reflects the same attitude. I think a previous poster was correct in that this is a surgery mill. If you don't wanted to be pushed into surgery with little chance to reflect, or information needed to feel comfortable with the idea, you are peevishly treated like a homeless person squatting in their office. I've met garbage men with better manners, courtesy and professionalism. Unconscionable!