I am sorry you had a misunderstanding in our store. If you come in I will attempt to correct that. Many of our wedding bands are samples that are ordered in your size and color. They are priced at the current gold market on the day of order, so the actual price may be different than the one on the tag. That is why the salesperson had to check the price. We have been in downtown Gloversville since 1929 which is testimony by our community that we provide exemplary customer service and value.