Unlike the other reviewers, I couldn't have been more impressed with the care and concern shown to our pet at this clinic. We were new to the area and our aging dog suddenly developed a cough. An appointment was made for the same day and we were welcomed by the receptionist in a very friendly manner. All of the staff was friendly and treated our Niki as a long-time friend. Dr. Cheatham spent a long time with her determining the best course of treatments for her symptoms. My only negative comment was the facility could have been cleaner, however our appointment was late afternoon of what they said was a very busy day so that may have been the reason for the untidy appearance.