NIGHTMARE UPDATE 7/19/2010
THE LATEST: Apparently, Rob's now looking for another attorney to help him avoid his responsibilities and thumb his nose at the law. Thank God for the Attorney General http://www.illinoisattorneygeneral.gov/consumers/conscomp.pdf .
Background: Hired Rob West as a GC for a bathroom a couple months ago. Wrote him a big check up front. Then he disappeared. In the six-week span of the project, I think he was here twice for 15 minutes. As to his workers and subcontractors, here's a testament to their work:
- Plumbing misalignment, drains and feeds not in sync (needed to be redone);
- Shower pan grade wrong (needed to be redone);
- Bad drywall installation: bowed wall (needed to be redone);
- Shower step-up wrongly installed (needed to be redone);
- Shower soap niche poorly installed (needed to be redone);
- Hole too small for sink faucet installation (wall tiling needed to be redone);
- Medicine cabinet repeatedly installed off center (needed to be redone);
- Faucet leak; RW's plumber admitted to not properly sealing joints (needed to be redone);
- Vanity, faucet, sink, and drain off center (all needed to be reinstalled requiring retiling a section of wall);
- Repeated sink leaking at drain assembly due to improper installation (needed to be reinstalled);
- Drain assembly crooked due to improper alignment (needed to be reinstalled);
- Shower ceiling bubbling due to improper surface preparation (needed to be redone).
What a mess. Insult to injury: Not only did this take twice as long as the contract stipulated, the topper... Rob ultimately abandoned the project significantly incomplete. Now I'm left with considerable damages he refuses to address. Let alone the gouge taken out of a brand new high-end Italian vanity; we??ve sadly been told by an expert floor and stone inspector that the new travertine floor needs to be completely replaced. It too was installed incorrectly. That's close to a thousand bucks in brand new stone that will need to be just thrown away. What a waste.
I WANT MY MONEY BACK! According to Illinois law (815 ILCS 505/2Q (c): "A person engaged in the business of home repair, as defined in Section 2(a)(1) of the Home Repair Fraud Act, who fails or refuses to commence or complete work under a contract or an agreement for home repair, shall return the down payment and any additional payments made by the consumer within 10 days after a written demand sent to him by certified mail by the consumer or the consumer's legal representative or by a law enforcement or consumer agency acting on behalf of the consumer."
Well, Rob got that letter 10 days ago demanding $5,934.50. His lawyer then told me: "I am confident you will prevail in recovering all your money shortly." But so far, NOTHING! As I said up top, Rob is now looking for another attorney.
Bottom line: If it's anything like his modus operandi, restitution will be late and inadequate. This is EXACTLY the kind of guy the authors of the Home Repair and Remodeling Act, the Consumer Fraud and Deceptive Business Practices Act, and the Home Repair Fraud Act had in mind.
Advice: BEWARE OF ROB WEST PLUMBING!