My hairstylist Michon did a great job both times she cut my hair to be donated. She came in on her day off to do my hair for my wedding and she did a spectacular job. My daughters and I are VERY particular about our hair and like how Michon does not cut more or less than we ask. Kelly's pedicures are so relaxing. And Jeri puts her finger on the area when she's done waxing to help with the pain which I found not everyone does. We have always been greeted and asked if we would like a refreshment.