Unfortunately the day of my best friends wedding the bouquets came late, wrong color, AND the bridal bouquet was the same size as all of ours and had pink in it when she specifically asked for all white!!! They also happened to forget to put in the bouquet jewelry that the bride had paid for!!!! She dropped everything off at the church without speaking to anyone except for a brief, "here" to the wedding coordinator... wow. all that PLUS the flowers were dying!!!! (When paying a florist for a wedding bouquet I expect them to look like they were just cut!!!!) I'm just dazed and confused with all these happily satisfied customers... I wish my friend got what she paid for on her big day!