User Rating: 2 out of 5 stars
by Kim H 08/13/2010
High prices and poor customer service - beware.!
We've had more than one poor experience with these folks.
We were given a $30,000 quote to replace the air conditioning system in our home and were told that it was not in condition to be repaired. We sought a second opinion and were told that it was a simple fix and the repair was under $500.00 - thank you to Folkes air conditioning for providing good customer service and a sense that we weren't being taken advantage of.
A second experience involved calling them out and being told that they would follow up once they had the necessary part - more than 60 days and several phone calls later to find out why we we hadn't heard anything they finally came to do the work.
You may want to look elsewhere unless you don't mind high pricing and poor customer service.