Orland Park, IL
My experience with this bridal salon was terrible. After ordering bridesmaid dresses at the beginning of Feb 2010, here it is Aug 2010, 4 weeks before the wedding, and the dresses just came in. One of them, was 3 sizes too big...no time for re-ordering the correct size. The store repeatedly could not give any specific delivery information for all the times they were called, and it took several calls to the manufacturer a few days ago to get the dresses here. While picking up the dresses a bride and her mother also very unhappy - the brides dress ordered last Dec just came in, and the mother said she called the manufactuer to learn the dress had never been ordered...and again today when the incorrect size dress was brought back for free alterations due to their mistake, another bride came in with a similar story. The owner and the sales associate who we placed the order with back in Feb still continued to place blame elsewhere, not taking responsibility for the late delivery, nor the incorrect size dress. If anyone out there has an order with them, stay on top of it now and do know that you can call the manufacturer if you have concerns.
Don't take the word of anyone at Eva's. I will give them one star only because there isn't anything lower.