When you see water coming out from under the kitchen it's scary. When your house is 102 years old it's even scarier!! After my initial scrambling in a panic to turn off the water I had to wade my way (pardon the pun) through website reviews not really knowing who to call. I'm very pleased I found roto-rooter plumbers.
They scored points for answering the phone, calming me down and then even calling to update me when the plumber was going to be 30 mins late. They were unable to complete the call on the first day as they had to remove some of the building structure but they made sure we had as much water as possible in the other parts of the house before leaving and let us know what we could/couldn't use.
The next day another technician arrived who was qualified to do structural and plumbing work. They followed the pipes through the basement and kitchen until they located the source of the leak. Not an easy task when the web of pipes had taken years to weave and didn't come with any user manuals. Despite this they were very efficient and we were very pleased with the quality of their work.
It was my birthday on the day of the leak and I wasn't expecting to be hanging out with Roto-Rooters but the leak was fixed and we got service with a smile.
We celebrated over a birthday dinner with a large glass of wine. Luckily their prices were reasonable so we were able to do that too :)