So many positive experiences...my pom has suffered an injury that severed the achilles tendon in her hind leg, took her to Bayshorevet Clinic Vet first, having been there before and having satisfactory experiences (not wonderful, not bad- though eventually stopped going there when a torn nail on one of my dogs ended up in a toe amputation of which I wasn't informed of prior) who said she needed a vet with more experience and sent me across town to Advanced Animal Hospital (his friend)- this vet didn't know what the heck he was doing, put in disposable stitches (found out later tendons take MONTHS to heal and this was severed completely!) so 10 days later she was lame again...returned and he said if that didn't work, that was all that could be done. Luckily I didn't give up and took her to St Paul Vet Clinic (who have been a great clinic for decades, though better before they moved and where more geared towards helping people afford their animal's care..."the Working Man's Vet", now they are more like the other clinics, but still a good place to go) who realized they did not have the extensive knowledge required and sent me to Animal Emergency Center, where she was seen by the ortho vet Dr King, who did surgery, placing over 6 pins to secure two halos to her tiny little leg bones (she weighed only 8lbs) and after a couple of months she had that removed and wore a splint for a couple more but after that, she had regains 100% normal function!!!!! And they never do unnecessary testing and such, and their prices are very reasonable!
When my other dog was run over by a car, they were very honest and compassionate about his prognosis and his probable quality of life even if he did survive...they very never hurried or impatient while I had to make the choice to let him go and end his suffering, they let us sit with him as long as we wanted in a comfortable private room after giving pain medication to make him comfortable, waited until I was ready for the end and came to the room where I was holding to administer the shot, never asking me to let go until he was gone and I was ready. All the staff was so compassionate, and I received a card later,...additionally they made a plaster cast of his footprint for me.
They are the best place to go for any pet and any reason. I will always have a place in my heart for all their wonderful staff and will continue to go there always.