If you ever have to call them, do not expect a return call ever or be prepared to wait 3 days. If you get a return call and question anything at all they say they have done, expect to be hung up on. This is the rudest I have ever been treated. I had someone else come and do a job on our gutters and in doing so I myself climbed up on a ladder and looked inside the gutters. There so called contract says they would clean the gutters. Yet several inches of dirt and debris was still in them. Not only that they tried to repair them by putting cocking in the water and dirt filled gutters. Be for warned. They are not doing as they say. If you use them now get a ladder and check for yourself. Check out sunbiz.org for more info.