I did rent a Trek Madone (with a triple crank) for the ride up Haleakala 2010. Zak took the reservation months ahead of the event. Upon my arrival the day before the ride Tim Kramer set up the bike with my seat and pedals. He did an excellent job and I did ride the 36 miles without any problems or mechanical difficulties. I would recommend this shop for other athletes who wish to rent a high end bike instead of shipping it. " # 31"