I was referred to Jim by a co-worker about 12 yrs ago when I broke a tooth on my lunch hour. I hadn't seen a dentist for a few years due to a traumatic experience. I was nervous to say the least! I was greeted by Susan at the reception desk, what a sweetheart! Then I met Jim, what a genuinely nice guy! He was very careful not to inflict additional pain. I and my family would not even consider seeing another dentist now. Dr Jim and his staff are awesome!