Saint Louis, MO
To those who read these comments, I would really use critical thinking in evaluating what people say/have said.
"Tim A" not only tells us the kind of car he owns (BMW), but also that he's the "VP of a business with thousands of employees". I'm 38 yrs old and have never met a "VP of a business with thousands of employees" who has the time, nor desire, to come on a car wash message board and take the time to write his comments or to look into filing a class action over a broken turn signal.
"Steve H" also feels the need to let us know that he has a "91 Porsche 911" and has called his "Porsche dealer who I have purchased 7 cars from".
I am from Marion, IL and was up in Chesterfield for the day on business. I came up the night before and my SUV was COVERED in bugs from the drive up 57/64. My car went through the wash and the 2 guys worked about 12 minutes on my car alone. 5 or 6 of those minutes were spent on the front on the car. They busted their butts to get my car clean for me.
I never had any interaction with anyone trying to sell me more or make an extra buck off me. If people are having serious issues with this company, they're either being dishonest on here or have a screw loose.