San Antonio, TX
I just had my haircut here for the first time and I will never return! I am so unhappy with the cut as well as service. For a business that has so many awesome reviews, I am completely disgusted. I have worked in the salon industry for well over 10 years at a very elite day spa that is out of state. After reading all of the reviews posted on this website, I decided to give it a try- for I was in desperate need of a great cut since leaving home. My haircut is so uneven that the only way it can be fixed is to cut it about ears length. It is choppy and about a quarter of an inch difference in numerous places, all of which are scattered from sides to back. It is thicker in areas than others as well. I TOLD MY STYLIST THAT IT WAS UNEVEN, and he did take that side up. However, he cut that side shorther than the other and did not correct it. He NEVER ONCE checked his work and when he was finished, he never showed me the back either. In the salon business, this is unheard of- except when he knows he f** up. When I was leaving, the owner sat on the back couch and watched me check out. When I turned around- she was just glaring. Never said a thing- and believe me- she knew it was not right. The whole awful experience cost me $55. Never again.