I can think of one instance at the Kent JoAnn Fabrics where an employee was very short tempered, instead of customer service oriented with a person of middle eastern descent. It wasn't rude enough for me to say something but rude enough to be noticeable. I don't think this reflects the whole store, I think it was this one young white employee. I don't think she's particularly nice to anyone though I have seen her friendly with some. I suspected she was prejudiced. I have seen diverse people in this store treated nicely. So to say the Kent store is prejudiced is unfair. The actions of a few should not affect the whole. The Kent store is not all that friendly but I don't go there to make friends..