Staten Island, NY
Although this bakery is two blocks from my house It is the only bakery I would use. They make a great Napleon birthday cake that I have to pick up for everyone in the office for their birthdays and now it has been extended to their families and office birthdays. I have never in all the years going to this bakery (even when it was on Manor Rd) ever found the staff rude or unwilling to help even when they are extremely busy. I have never felt rushed. They had once in all these years (30) messed up a birthday cake order (my daughter) and apologized and tried to correct. If only the odds for every business I deal with were that great I would be a less stressed worker.
Sorry for the person who seems so bitter they cannot move beyond a bad situation that they had all their friends write a bad review.
You can trust me when I say I have not had a bad cake, or a complaint in years.